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The Harsh Reality of Auto Glass Shops: Finding Quality Repairs in 2024

Writer's picture: raul plascenciaraul plascencia

Direct Quality Auto Glass Windshield Repair
Direct Quality Auto Glass Mobile Unit

The first thing to do in a qualified search is to search "car windshield repair shop near me"

Here you will find many shops claiming to do the right thing, but in reality, they are not. This Blog post will help you find the right glass shop.


Auto glass repairs and replacements can be a costly affair, and if not dealt with correctly, could lead to serious consequences. Most people are unaware of the safety risks involved and are easily persuaded by auto glass shops offering low prices. However, this could be a grave mistake that could cost more than just a few dollars. In this blog post, we will explore the ugly truth about auto glass shops and their impact on your safety. So, what do you need to know? Keep reading to find out.


Not all auto glass shops are created equal; unfortunately, some prioritize profit over safety. Most shops use cheap and low-quality glass to cut costs, which can result in numerous dangers for drivers. Cheap glass is likely to break into shards in case of an accident, causing severe injuries. You might save a few bucks, but you will be risking your safety and that of your passengers. Always look for auto glass shops that use high-quality Aftermarket or OEM glass to ensure safety.


At Direct Quality Auto Glass, our main priority is our customers' safety. We are well-known by local auto glass shops and warehouses for being the picky shop that returns defective parts, catches every detail, and refuses to accept contaminated windshields. While it's good to hear these things, our local warehouses are not happy with us because we take too long to check parts. We always prioritize our customers' needs and say, "The customer works hard for their money, so why give them a bad part?"


Did you know that the installation process plays a vital role in ensuring your safety? Poor installations can lead to dangerous consequences, including wind noise, water leaks, air leaks, and even glass ejection during an accident. Most auto glass shops employ inexperienced technicians or use poor installation methods, leading to incorrect installations. Always opt for certified and experienced technicians to guarantee safe installations.


In this next picture, we call this the "Windshield Wiper Salute" or The auto glass shop giving you the "middle finger". This is to let you know that

  1. They do not care about YOU.

  2. They just want your money

  3. They took shortcuts

  4. They used an adhesive that allows you to drive the vehicle 10+ hours after installation

  5. They didn't believe your vehicle was worth the extra work.

Poor windshield installation
Poor Windshield replacement




























The insurance company may suggest their preferred auto glass shop (Safe____) but don't rush into it without careful consideration. Many of these shops may use the cheapest and least durable auto glass to cut costs, which ultimately puts you and your passengers at risk. It's important to thoroughly research and select an auto glass shop that prioritizes your safety, whether it's a preferred shop or not. You have the right to choose who you want to handle your auto glass repair or replacement. Don't let your insurance company steer you away by claiming that other shops are not certified. They may lie and have pending lawsuits due to their deceptive practices.


Advertisements offering rock-bottom prices or deals that sound too good to be true should always ring alarm bells in your head. Most auto glass shops use low-quality materials, use inexperienced technicians, or rush through the installation process to make these low offers. As a result, you may end up paying more in the long run due to repairs or replacements that could have been avoided. Always prioritize quality, even if you have to pay a little extra.


Too good to be true
Cheap windshield replacement

Choosing an auto glass shop that prioritizes your safety should be the top priority when dealing with auto glass repairs or replacements. Take your time to select a shop with certified technicians who use high-quality AFTER-MARKET or OEM glass. Do not compromise on quality, irrespective of the cost, as it could result in dangerous consequences. Advertisements that offer low prices or best prices may be tempting, but the long-term cost of installing low-quality glass could be too much. Always prioritize safety above all else, and do not hesitate to ask questions or do further research before settling on an auto glass shop.


Find the highest qualified auto glass shop near you. Go to https://www.safewindshields.org

You will then type in your Zip Code.


If you are in San Bernardino County and are looking for a high-quality windshield replacement shop with Master auto glass technicians, please contact Direct Quality Auto Glass at

(909)251-6568 or visit us at https://www.directqualityautoglass.com/


"Your safety is our priority."

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  • Are you Certified to service windshield repair and windshield replacement in san bernardino county?
    Yes, We are the only true certified shop that is register with the Auto Glass Safety Council and the National Windshield Repair Association. We repair and replace auto glass based on the safety standards in the united states of america. We are the only shop with Master auto glass technicians. Neither local auto glass shops or safelite meet these standards at the moment, Only Direct Quality Auto Glass
  • Does a crack on a windshield need to be repaired or replaced?
    If the crack or chip in the windshield is small, it can probably be fixed. But if it's big, especially in the driver's view, it's safer to get the whole windshield replaced. Legally a chip no bigger than 1 inch can be repaired by the drivers view, only 2 repairs 4 inches away are repairable legally. If the crack is spreading a lot or if its flexing making the windshield weaker, it has to be replaced. It's best to ask Direct Quality Auto Glass over the phone or in person. We are your auto glass professionals, We will help you to figure out what to do.
  • Is windshield replacement covered by insurance? What is the claim process?
    If you have a low comfortable comprehensive deductible then your insurance company will cover the Windshield replacement at the cost of your deductible. We strongly recommend calling your insurance agent and tell them how the windshield broke with a time and date. The insurance agent will try to steer you to using Safelite for windshield repair or replacements, By law you have the right to chose any shop of your choice. When you call and request Direct Quality Auto Glass they will approve the work order and we will be in contact with you to schedule an appointment either the same or next day.
  • How long does a windshield replacement take?
    Every make and model have different installation times. On average a Proper and professional installation done by us here at direct quality auto glass takes about 2 hours. We make sure to properly remove the Cowl, wipers and other trims for a safe windshield replacement. If your vehicle is equipped with ADAS systems (lane departure camera) We always require an extra hour for a proper calibration.
  • Can a small chip or crack in the windshield be repaired, or does it need to be replaced?
    A small Windshield Rock Chip is repairable as long as the chip is not near the drivers sight of view or at the black band surrounding the windshield. Small Windshield Cracks are repairable, Here at direct quality auto glass we only repair up too 5 inches of length.
  • Does AAA cover Windshield Replacement?
    Yes, they do cover it. It all depends on the comprehensive deductible that you have. For instance, if your deductible is $500 but the cost of replacing your windshield and calibration is $1250, it would be advisable to use your comprehensive deductible. This way, you will only need to pay $500 to the auto glass shop and your insurance will cover the remaining amount. Your insurance rate is unlikely to increase as you were not at fault for the broken windshield in most cases. If your Windshield replacement is under the cost of your comprehensive deductible then we do not recommend using your insurance. The less you report the better to insurance companies.
  • How long does it take to replace the windshield?
    The time required for replacing a windshield usually depends on various factors. These factors include the type of vehicle, the specific windshield technology, and the conditions in which the replacement is being carried out. The windshield technology can include rain sensors, lane departure warning systems, or heads-up displays. The conditions such as temperature and humidity can also affect the adhesive curing times. On average, a windshield replacement that involves several technology factors takes around three hours to complete. This duration includes the time required for safe drive away, calibration, cleaning, and inspection.
  • How long to leave tape on after windshield replacement?
    The duration for which you need to keep the tape on your new windshield may vary depending on various factors such as the type of urethane adhesive used, the weather conditions, and the instructions provided by the person who installed the windshield. Our installations usually come with a 30-minute urethane kit, and we typically advise customers to leave the tape on for an hour.In the case where a 3-hour urethane was used, we strongly advise leaving the tape on until the next morning.
  • How often should I replace my windshield wipers?
    It is recommended to replace your windshield wipers every six to twelve months, depending on their condition and usage. The actual frequency of replacement can vary based on factors such as weather conditions, quality of the wipers, usage, and signs of wear. We suggest investing in affordable standard windshield wipers instead of expensive ones.
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