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Privacy Policy

Privacy Policy

Effective Date: April 24, 2024

Direct Quality Auto Glass (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [directqualityautoglass.com] (the “Site”) or when you use our auto glass repair and replacement services (the “Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

  1. Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, phone number, and vehicle information when you request our Services or communicate with us.

We may automatically collect certain information about your device and usage of the Site, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed.

  1. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining the Services;

  • Responding to your inquiries, questions, and requests;

  • Communicating with you about your appointments and service updates;

  • Improving our Services and developing new features;

  • Analyzing trends and user interactions with the Site;

  • Preventing, investigating, and addressing fraud and other illegal activities;

  • Complying with legal obligations; and

  • For any other purpose with your consent.

  1. Information Sharing

We may share your information with third parties who provide services on our behalf or with our business partners, such as payment processors, IT service providers, and marketing agencies. We may also disclose your information in response to legal requests or to protect our rights, property, or safety.

We do not sell or rent your personal information to third parties for their marketing purposes.

  1. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure.

  1. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

  1. Children’s Privacy

The Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information from our systems.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on the Site. The effective date of the updated Privacy Policy will be indicated at the top of the page. Your continued use of the Site or Services after any changes to this Privacy Policy will constitute your acceptance of such changes.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [diectqualityautoglass@gmail.com].

By using the Site or Services, you consent to the terms of this Privacy Policy.

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