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"Windshield Replacements: Good vs. Bad"

Writer's picture: raul plascenciaraul plascencia
Jan 22, 20244 min read

Updated: Jan 23, 2024

Are all windshield replacements performed to factory specifications? No, only 10% follow the Safety Standards that can Save your Life in a Collision Accident.


A windshield is not just a piece of glass that protects us from wind and debris while driving. Your car's safety relies a lot on the windshield. It's like a bodyguard, giving support and protection during a crash. So, when you get a windshield replaced, make sure it's put in properly to keep you and your passengers safe. Safe windshields save lives!

Unfortunately, not all windshield installations are of equal quality. In this blog post, we will discuss how to recognize a low vs high quality windshield replacements.



Direct Quality Auto Glass Windshield Replacement
Owner getting ready for Windshield Replacement

Research and get to know the Shop:

Here at Direct Quality Auto Glass we take our time to Educate our Customers and other Auto Glass Shops World Wide. Check out our Website, TikTok, Instagram, Facebook, Youtube and also our Google and Yelp Reviews. We are a Fully Transparent shop. Have questions? Ask away


Bad:

Some shops truly don't care and want simply one thing, Your hard earned Money. If a shop does not make you feel comfortable Call someone else.



Check the quality of the glass:

The first factor to consider when evaluating a windshield installation is the quality of the glass. A good windshield needs to be tough, it needs to be glass that can handle hits and it needs to be certified by the Department of Transportation. Cheaper ones might chip easily, making them more likely to crack or break. When inspecting the glass, look for any visual defects, such as bubbles, scratches, or warping, which could indicate lower quality.


Bad:

We have seen some shops at local Glass warehouses take the first glass that is handed to them. They don't check for scratches, Chips, Cracks or inspect the level of Contamination. These are all important factors in a SAFE Windshield Replacement.


Ask what Adhesive is being used:

Another critical element of a windshield installation is the adhesive used to hold the glass in place. High-quality adhesives are designed to bond securely to the car's frame and will not break down over time.

However, if the adhesive used is of poor quality, it may not have the right ingredients to bond properly. This can result in problems like leaks, rattling, and even the windshield coming off the car. To avoid this, ask the person installing the windshield about the adhesive they use. Also, make sure to inquire about the minimum drive away times (MDAT). This is important for your safety in case of an accident. The vehicle should not be released until the adhesive has met the MDAT (Minimum Drive Away Time)


Bad:

This is a Major problem! If a shop is using SIKA or Dupont Urethane and the part number is either Sika P2G,P2G+,220+ do not expect to drive your vehicle for a minimum of 6-10 hours.

If a Shop is using Dupont aka DOW 418,428 or 838 do not expect to drive your Vehicle for 6-12 hours.

30 minute MDAT Adhesives like Sika Ultimate or Dupont Express 30 is recommended. These adhesives allow you to drive your Vehicle SAFELY after 30 Minutes.



Check if the glass is in Alignment:

A properly installed windshield should be aligned with the car's body, ensuring a tight seal and preventing leaks. In addition to being aesthetically unpleasing, a poor alignment can compromise the integrity of the windshield and the vehicle's overall safety. Look for any uneven gaps or spaces between the glass and the car's frame, which could indicate an improperly aligned windshield. If Your vehicle is equipped with ADAS (Advance Driver Assist System) make sure that you receive a Pre and Post scan showing that the calibration was performed.


Bad:

Everything needs to be installed back to Factory Specifications. Its very common to have a Shop or installer Rush through Jobs. Remember they only care about Your Money. Inspect and ask questions.

Inspect for Cleanliness:

Installing a windshield is a complex process that requires precision and attention to detail. A high-quality installer will take their time and ensure that all debris and contaminants are removed from the windshield before installation. A professional technician will follow all safety standards and prepare the bonding surface according to factory specifications.

Hesitate to ask questions. Your life can depend on it!


Watch this Video for Reference. At the 52nd Second you could see how a windshield is properly cleaned and prepared

Examine the Customer service:

How well is the Shop or Technician treating you? Customer service is important, Make sure you are treated properly. A good company will answer your questions and provide you with a warranty. They will also offer assistance with any concerns you may have after the windshield installation. A good installer will take responsibility for their work and ensure the safety of your windshield. A good installer will take responsibility for their work and make sure your windshield replacement is done right and safe.


In conclusion:

The quality of a windshield replacement can have a significant impact on the safety and performance of your vehicle. To ensure a high-quality installation, pay attention to the glass quality, adhesive used, alignment, cleanliness, and customer service provided by the installer. By choosing a reputable and experienced company, you can trust that your windshield installation will be of the highest quality and protect you and your passengers in the event of an accident.



Final words from Raul the owner of Direct Quality Auto Glass:

Please keep in mind that you work really hard for your money and you only deserve a quality windshield installation. Shop smart, don't always go for the cheapest option or the corporate business guys because things look good on the outside, Your windshield is a safety device and not everyone is qualified to install your windshield. Shop smart and find a proper professional at Safewindshields.org for a proper glass replacement or chip repair



Direct Quality Auto Glass

708 w Mill ST, San Bernardino CA, 92410

(909)251-6568 or (909)600-8394





 
 
  • Are you Certified to service windshield repair and windshield replacement in san bernardino county?
    Yes, We are the only true certified shop that is register with the Auto Glass Safety Council and the National Windshield Repair Association. We repair and replace auto glass based on the safety standards in the united states of america. We are the only shop with Master auto glass technicians. Neither local auto glass shops or safelite meet these standards at the moment, Only Direct Quality Auto Glass
  • Does a crack on a windshield need to be repaired or replaced?
    If the crack or chip in the windshield is small, it can probably be fixed. But if it's big, especially in the driver's view, it's safer to get the whole windshield replaced. Legally a chip no bigger than 1 inch can be repaired by the drivers view, only 2 repairs 4 inches away are repairable legally. If the crack is spreading a lot or if its flexing making the windshield weaker, it has to be replaced. It's best to ask Direct Quality Auto Glass over the phone or in person. We are your auto glass professionals, We will help you to figure out what to do.
  • Is windshield replacement covered by insurance? What is the claim process?
    If you have a low comfortable comprehensive deductible then your insurance company will cover the Windshield replacement at the cost of your deductible. We strongly recommend calling your insurance agent and tell them how the windshield broke with a time and date. The insurance agent will try to steer you to using Safelite for windshield repair or replacements, By law you have the right to chose any shop of your choice. When you call and request Direct Quality Auto Glass they will approve the work order and we will be in contact with you to schedule an appointment either the same or next day.
  • How long does a windshield replacement take?
    Every make and model have different installation times. On average a Proper and professional installation done by us here at direct quality auto glass takes about 2 hours. We make sure to properly remove the Cowl, wipers and other trims for a safe windshield replacement. If your vehicle is equipped with ADAS systems (lane departure camera) We always require an extra hour for a proper calibration.
  • Can a small chip or crack in the windshield be repaired, or does it need to be replaced?
    A small Windshield Rock Chip is repairable as long as the chip is not near the drivers sight of view or at the black band surrounding the windshield. Small Windshield Cracks are repairable, Here at direct quality auto glass we only repair up too 5 inches of length.
  • Does AAA cover Windshield Replacement?
    Yes, they do cover it. It all depends on the comprehensive deductible that you have. For instance, if your deductible is $500 but the cost of replacing your windshield and calibration is $1250, it would be advisable to use your comprehensive deductible. This way, you will only need to pay $500 to the auto glass shop and your insurance will cover the remaining amount. Your insurance rate is unlikely to increase as you were not at fault for the broken windshield in most cases. If your Windshield replacement is under the cost of your comprehensive deductible then we do not recommend using your insurance. The less you report the better to insurance companies.
  • How long does it take to replace the windshield?
    The time required for replacing a windshield usually depends on various factors. These factors include the type of vehicle, the specific windshield technology, and the conditions in which the replacement is being carried out. The windshield technology can include rain sensors, lane departure warning systems, or heads-up displays. The conditions such as temperature and humidity can also affect the adhesive curing times. On average, a windshield replacement that involves several technology factors takes around three hours to complete. This duration includes the time required for safe drive away, calibration, cleaning, and inspection.
  • How long to leave tape on after windshield replacement?
    The duration for which you need to keep the tape on your new windshield may vary depending on various factors such as the type of urethane adhesive used, the weather conditions, and the instructions provided by the person who installed the windshield. Our installations usually come with a 30-minute urethane kit, and we typically advise customers to leave the tape on for an hour.In the case where a 3-hour urethane was used, we strongly advise leaving the tape on until the next morning.
  • How often should I replace my windshield wipers?
    It is recommended to replace your windshield wipers every six to twelve months, depending on their condition and usage. The actual frequency of replacement can vary based on factors such as weather conditions, quality of the wipers, usage, and signs of wear. We suggest investing in affordable standard windshield wipers instead of expensive ones.
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